Share your Airfare.com Travel Nightmare

This blog chronicles the scam committed by Airfare.com after purchasing tickets in good faith with their company. It is my hope that enough stories are gathered here that people are educated and forewarned about Airfare.com's illegal practices and reduce the number of victims of the Airfare.com Travel Scam

Please do your part and share your travel horror story here.

Sunday

Airfare.com Scam Double Dipping

Just when I thought it couldn't get worse.

I have been working with Chase Bank and Swiss Air. Every one is aware of what's going on.
Swiss Air informs me that Airfare.com did void the reservation, but didn't fully remove it from the system and it was still causing issues in Swiss Air's system.

So, I'm already on slow boil here. But, no worries right? My account is safe, my trip is safe... all I have to do is send another email requesting that Airfare.com fully remove the reservation from the system as it was causing issues with Swiss Airs booking system. I requested verification by close of business that day because quite frankly I was sick and tired of this whole thing.

With Swiss Air being so helpful with this situation, I just wanted to return the favor- you know?

When the end of the day came and I did not get a reply, I sent Swiss Air a note telling them I hadn't received a reply from Airfare.com. I asked if there was another party I could contact to help and waited for their reply.

The next morning I awoke to a shock. Not only did Airfare.com charge me for the first set of tickets without permission, they decided to reply to my request to complete the void process by booking me a second set of tickets!

YEP. They're screwing with me like this is some kind of joke.

Personally, I don't see the humor in reserving 6 seats for a flight under my name, committing credit card fraud and screwing up another corporation's booking system, wasting Chase Bank's time trying to resolve the situation, reconcile the account, cancel the credit card and all my time dealing with it either.

Again, let me reiterate, my only crime here was to respond to their request for my credit card information.

I had never requested anything from Airfare.com until they began charging me for things they had no right to. And even then, I only requested them to remove the reservation and finish the void process they had started in the reservation system for Swiss Air.

But this next round of fraud...that's another matter entirely. Happy Valentine's Day.

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